Frequently Asked Questions

Cost depends on how much you need removed and how much labour it takes — we don't quote blind over the phone. We assess the job on-site and give a firm, upfront price before anything is loaded, so there are no surprises on the bill.

Call (604) 512-2921 or message us on WhatsApp to describe roughly what needs to go. We'll schedule a time window, confirm a firm price on-site, then haul everything away the same visit.

Access is one of the factors we account for when we quote the job in person, so it's already built into the firm price we give you — not tacked on afterward as a surprise fee once the truck is loaded.

For a single, clearly described item we can often ballpark it by phone or from a couple of photos texted over. For anything larger, we prefer to look at the job in person so the price we quote is the price you pay.

We take debit, major credit cards, and e-transfer. Payment happens once the job is done and you've seen the final result, not before.

We handle almost all household junk, furniture, appliances, and yard waste, but generally cannot accept hazardous materials, chemicals, or asbestos due to local Fraser Valley disposal regulations.

Yes — we remove fridges, washers, dryers, stoves and other large appliances, and recycle them responsibly whenever possible.

Yes, mattress and box spring removal is one of our most common single-item calls — we can usually take a mattress the same day it's booked.

Yes. Hot tubs are heavy and awkward to move, which is exactly the kind of job our crew is set up for — we bring the manpower and equipment needed to get it out safely.

In most cases, yes — pianos, safes, pool tables and other heavy single items just need extra crew and planning, which we can arrange when you tell us what it is ahead of time.

Yes, we take yard waste, branches, and general outdoor cleanup debris alongside household junk in the same visit.

Yes — drywall, flooring, cabinetry, old fixtures and general reno debris are some of the most common jobs we handle, especially for basement and kitchen renovations.

Yes, we remove TVs, computers, monitors and other electronics and route them to proper e-waste recycling rather than the landfill.

Yes — from a single couch to a full property or estate cleanout, our crew can handle jobs of any size across Surrey, White Rock and Delta.

In many cases, yes. Contact us as early as possible and we'll do our best to schedule your same-day removal promptly.

No — our crew handles all the heavy lifting, loading, and hauling right from wherever the items are located inside your home, garage, or office.

Just call or text us as soon as you know — we'll find you a new time window with no hassle. We'd rather move a booking than have you feel rushed.

Yes — Junk Removal Express serves Delta, BC, with the same same-day service and upfront pricing we offer in Surrey and White Rock.

Our regular service area is Surrey, White Rock, Delta, South Surrey, and Crescent Beach, BC. If you're just outside that area, call us — we can often still help depending on the job.

Yes, our crews carry insurance for the work they do. Call us at (604) 512-2921 if you have specific insurance questions for your project.

We've been serving Surrey, White Rock and Delta since 2005 — almost 20 years as a locally owned junk and furniture removal company, not a national franchise.

We sort every load ourselves. Anything still usable is offered to local donation centers first, metal and appliances go to recycling depots, and landfill is always our last option, not our first.

Anything still usable — furniture, working electronics, household goods — is offered to local donation centers first. Metal, appliances and recyclable materials go to recycling depots next. Landfill is always our last resort, not our default.

Yes — we regularly handle suite and unit turnovers for property managers across Surrey, White Rock and Delta, working around tenant move-out dates.

Yes, we work with a number of businesses and property managers on a recurring schedule — weekly, monthly, or whatever cadence the property needs — at the same firm-price process as a one-off job.